How do I add or remove an email account or change a user password in our Google Apps G-Suite account?

If you have a Google Apps G-Suite account for your email service, below are instructions on how to add or remove an individual email account, or change the password for a user.

If you are an administrator for your G-Suite account, go to the Google Admin Console and log in using the same credentials you use to access your email account.

Alternatively, if you log into your email account by going to https://gmail.com you can click on the gear icon just below your account name on the upper right side of the screen, then choose Manage this domain from the dropdown menu. If you don't see that option in the dropdown menu, then you aren't an Administrator for your G-Suite account.

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Add a New User

Also refer to Google's help article on how to add a new user. 

1. You should be at the main page of the Admin Console after logging in. Click on the Users icon to view all the current users with email accounts within your organization.

2. Click on the round, yellow + icon. 

3. Fill out the form with the new user's name and the prefix for their email address.

4. You can let Google generate a password for this account or enter one that you provide. If you let Google generate the password, you'll be presented with the password after you click on the ADD NEW USER option to create the account. Click on the eye icon, or the "Click to copy password" link to get the generated password.

If you want to provide the password, click on the blue slider button next to Automatically generate a password, and you'll see a field to enter a custom password. If you don't want this user to be forced to enter a new password after they initially log in, click on the blue slider button next to Ask for a password change at the next sign-in so the button turns gray.

5. Once you've entered all the required information on the form, click on ADD NEW USER.

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Remove a User

Also refer to Google's help article on how to remove a user. 

1. You should be at the main page of the Admin Console after logging in. Click on the Users icon to view all the current users with email accounts within your organization.

2. Next to the user you want to remove, click on the three dots to the right of their name to open the options menu.

3. Select DELETE USER. You'll now see a window asking if you want to transfer data for this user to a different user in your organization.

If you want to transfer this user's data to another user, enter the user name in the Transfer to field, then click DELETE. Please note there is no way to transfer email content to another user. If you don't want to transfer this user's data, uncheck all three checkboxes, then click on the DELETE button.

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Change a User's Password

Also refer to Google's help article on how to reset a user password. 

1. You should be at the main page of the Admin Console after logging in. Click on the Users icon to view all the current users with email accounts within your organization.

2. Next to the user for which you want to change the password, click on the lock icon

3. Click on RESET if you want Google to generate a new password for this user, which you'll be able to see after you click on RESET. Or if you want to provide a custom password for this user, click on the blue slider button next to Automatically generate a password, and you'll see a field to enter a custom password. If you don't want this user to be forced to enter a new password after they initially log in, click on the blue slider button next to Ask for a password change at the next sign-in so the button turns gray. Then click on RESET.

⇨ If you need any additional help with your Google G-Suite account, please refer to Google's Help Center.